UMOJA's
Key activities
UMOJA's key activities:
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Client Relationship Management: Cultivating strong relationships with clients through regular communication, feedback solicitation, and proactive engagement to ensure client satisfaction and retention.
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Business Development: Identifying and pursuing new business opportunities, generating leads, preparing proposals, and participating in sales presentations to acquire new clients and expand the agency's customer base.
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Performance Analysis and Reporting: Monitoring and analyzing the performance of client websites, digital marketing campaigns, and IT infrastructure using analytics tools, and providing regular reports and insights to clients to inform decision-making and optimization efforts.
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Web Development
Designing and developing websites and web applications tailored to client specifications, including front-end and back-end development, content management system integration, e-commerce solutions, and database management.
Web Design
Creating visually appealing and user-friendly website designs that align with client branding and objectives, including wireframing, prototyping, graphic design, and responsive design implementation.
IT Services
Providing a range of IT services to support client technology infrastructure, including network setup and maintenance, server administration, cloud computing solutions, cybersecurity services, and IT consulting.
Consulting
Offering expert advice and guidance to clients on digital strategy, online marketing, user experience optimization, technology selection, and digital transformation initiatives to help them achieve their business goals.
Digital Marketing
Developing and implementing digital marketing campaigns across various channels, including search engine optimization (SEO), pay-per-click advertising (PPC), social media marketing, email marketing, content marketing, and analytics tracking.
Content Creation
Producing engaging and relevant content for client websites and digital marketing campaigns, including website copywriting, blog posts, articles, videos, infographics, and other multimedia content.
Graphic Design
Designing visual assets for client projects, including logos, branding materials, promotional graphics, advertisements, illustrations, and multimedia presentations.
User Experience (UX) Design
Conducting user research, usability testing, and user interface (UI) design to optimize the overall user experience and usability of client websites and applications.
Training and Support
Providing training and ongoing support to clients to help them effectively manage and maintain their digital assets, including website administration, content updates, and troubleshooting technical issues.
Quality Assurance (QA)
Conducting thorough testing and quality assurance processes to ensure that client websites and applications meet functional requirements, performance standards, and usability expectations.
Client Relationship Management
Cultivating strong relationships with clients through regular communication, feedback solicitation, and proactive engagement to ensure client satisfaction and retention.
Project Management
Planning, organizing, and overseeing the execution of client projects, including task delegation, resource allocation, timeline management, budget tracking, and client communication.
Research and Development (R&D)
Continuously researching emerging technologies, trends, and best practices in the digital industry to stay ahead of the curve and innovate in client solutions and service offerings.